How to Choose a Ship Supply Company.
Many chandlers operate at Turkish ports. Certification, cold chain infrastructure, port coverage and verifiable references are what separate them. Tok Ship Supply offers auditable standards on all four.
The real difference between ship supply companies is not the price list but operational reliability: deliveries that hit the berth window, a cold chain that can be evidenced on paper, bonded operations run in line with customs regulations, and IMPA-coded requests matched line by line. This page summarises what to look for in a chandler — and how Tok Ship Supply answers each point.
Tok Ship Supply is a Samsun-headquartered chandler operating across Turkey's four sea regions since 2005, and a member of ISSA and TURSSA. With more than 28,000 deliveries completed, we serve Turkish- and foreign-flagged vessels to the same standard.
6 Marks of a Reliable Ship Chandler
Questions worth asking any supplier — with our own answer to each.
Certification & memberships
ISO 9001, ISO 22000 and HACCP are the baseline for food safety; ISSA and TURSSA membership adds industry accountability. Tok holds all of these.
Cold chain infrastructure
Fresh and frozen provisions should travel in the supplier's own temperature-controlled fleet, not rented trucks. Our fleet keeps the chain unbroken from warehouse to quayside.
Port coverage
One supplier across your rotation means consistent paperwork and quality. We deliver at more than 40 ports across 4 sea regions.
IMPA compliance
Stores lists arrive as IMPA Marine Stores Guide codes; quotes matched line by line keep offers comparable. Ours are prepared exactly this way.
24/7 operations
Vessels don't keep office hours. Our operations team takes orders and plans deliveries around the clock, every day of the year.
References & track record
The lines, fleets and agencies a chandler works with should be verifiable. We have completed 28,000+ deliveries since 2005 — our reference list is below.
Lines, Fleets and Agencies We Work With
A selection of the shipping lines, fleet operators and agency/management companies whose vessels we have provisioned over the years:
Shipping Lines
Fleet Operators
Agencies & Management
Ports We Serve Across Turkey
More than 40 ports and terminals on the Black Sea, Marmara, Aegean and Mediterranean coasts. Click a port for service details.
Benchmark your current supplier against us
Send your existing stores list — we'll prepare a like-for-like quote on the same items.